# TERMS & CONDITIONS
## SALINSULA / SONUS FIDELIUS
These terms govern purchases made through this website.
### 1. Products
Each item is individually crafted and may show subtle variations in material, texture, and finish. These variations are part of the design language and are not considered defects.
### 2. Orders
An order is confirmed once payment has been received. We reserve the right to refuse or cancel orders in case of errors or unavailability.
### 3. Pricing & Payment
All prices are stated in EUR. Payment must be completed in full before shipment.
### 4. Delivery
Products are shipped to the address provided at checkout. Delivery times are indicative and may vary depending on location.
### 5. Right of Withdrawal (14 days)
In accordance with EU consumer protection law, you have the right to withdraw from your purchase within 14 days of receiving the product, without providing a reason.
To be eligible for a return, the product must be unused and returned in its original condition. The customer is responsible for return shipping costs.
A reduction in refund value may apply if the product shows signs of use or alteration.
### 6. Returns
Once the returned item is received and inspected, a refund will be processed using the original payment method.
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# PRIVACY POLICY
## SALINSULA / SONUS FIDELIUS
We respect your privacy and are committed to protecting your personal data.
### 1. Data we collect
We may collect the following information:
* Name
* Email address
* Shipping address
* Payment-related information (processed securely via third-party providers)
### 2. Purpose of data collection
Your data is used solely for:
* Processing and delivering orders
* Customer communication
* Legal and accounting obligations
### 3. Data sharing
Your data is shared only with necessary service providers (e.g. payment processors and shipping carriers). We do not sell or misuse personal data.
### 4. Data retention
We retain data only as long as required for order fulfilment and legal obligations.
### 5. Your rights
You have the right to:
* Access your data
* Request correction
* Request deletion (where legally applicable)
* Restrict processing
### 6. Contact
For any data-related inquiries, you may contact us via the email provided on this website.
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# COOKIE NOTICE
This website uses cookies to ensure proper functionality and to improve user experience.
### Essential cookies
Required for basic website operation, including checkout and security functions.
### Analytics cookies
Used to understand website usage and improve performance.
### Marketing cookies
May be used to measure the effectiveness of promotional content.
You may manage or disable cookies through your browser settings.